At Snapico , we respect your privacy and are committed to protecting the personal information of customers and visitors who use our website, snapico.in (the “Website”).
This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our Website, purchase our products, contact us, or otherwise interact with our services.
By using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our Website and services, we may collect the following categories of information:
A. Information You Provide
This may include:
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- Delivery location
- Information required to process an order
- Product customization details
- Photographs, artwork, designs or other files submitted for customized products
- Messages, enquiries and customer-service communications
- Reviews, feedback and other information voluntarily submitted by you
B. Transaction Information
When you place an order, we may collect information relating to:
- Products ordered
- Order value
- Transaction/order number
- Payment status
- Delivery and shipping information
- Refund, cancellation or return information
Payment information may be processed directly by third-party payment service providers. Where payment information is handled by such providers, their respective privacy policies and terms may also apply.
C. Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Approximate usage information
- Referring website or source
- Date and time of access
We may use this information to operate, secure and improve our Website.
2. How We Use Your Information
We may use personal information for legitimate business purposes, including:
- Processing and fulfilling orders
- Creating customized products according to your instructions
- Arranging delivery and shipment
- Processing payments through authorized payment providers
- Communicating with you regarding your orders
- Responding to enquiries and customer-support requests
- Managing returns, cancellations and refunds
- Sending important transactional notifications
- Improving our products, services and Website
- Preventing fraud, misuse and unauthorized activity
- Maintaining Website security
- Complying with applicable laws and legal obligations
- Sending promotional or marketing communications where permitted and where applicable consent or other lawful basis is required
Where you provide photographs or other content for a customized product, we use such material primarily to fulfil your order and provide the requested service.
3. Legal Basis and Consent
Where applicable under Indian data-protection law, we may process personal data based on consent, for specified purposes permitted by applicable law, to provide requested products or services, to comply with legal obligations, or for other lawful purposes.
Where processing is based on consent, you may have the right to withdraw consent, subject to applicable law and the consequences of such withdrawal.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
4. Sharing and Third-Party Disclosure
We do not sell or rent your personal information as a commercial commodity.
We may share necessary information with trusted third parties where reasonably required to operate our business, including:
- Payment processors and payment gateways
- Shipping and logistics providers
- Website hosting and technology providers
- IT, cloud-storage and service providers
- Customer-support or communication platforms
- Professional advisers where necessary
- Government authorities, regulators or law-enforcement agencies where legally required
- Other service providers engaged to perform services on our behalf
Third parties may receive only information reasonably necessary for the relevant service, subject to applicable contractual, legal or security requirements.
We may also disclose information where reasonably necessary to protect the rights, property, safety or security of Snapico, our customers or others.
5. Customized Photographs and Customer Content
Snapico may receive photographs, artwork, documents or other files from customers for printing, framing, customization or related services.
You are responsible for ensuring that you have the necessary rights, permissions and authority to provide such material to us and to instruct us to reproduce or modify it.
We will use customer-submitted content for fulfilling the relevant order and related business purposes.
Unless otherwise agreed with you, Snapico does not intend to publicly publish your private photographs or customized materials for marketing purposes without appropriate permission.
6. Information Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
You should also take reasonable precautions when using the Internet, including protecting your account credentials and avoiding sharing sensitive information through unsecured channels.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing transactions
- Providing customer support
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud or misuse
- Meeting legal, tax, accounting and regulatory obligations
When information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable law.
8. Your Rights
Subject to applicable Indian law, you may have rights concerning your personal information, which may include:
- Requesting information about personal data processed by us
- Requesting correction of inaccurate or incomplete information
- Requesting deletion or erasure where legally applicable
- Withdrawing consent where processing is based on consent
- Raising a grievance regarding processing of your personal information
- Exercising other rights available under applicable data-protection law
To exercise an applicable right or raise a privacy-related concern, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
9. Cookies Policy
Snapico may use cookies and similar technologies on the Website.
Cookies are small files or identifiers stored on your device that may help us:
- Remember preferences
- Keep certain Website functions working
- Understand Website usage
- Improve performance and user experience
- Analyze traffic and Website performance
- Support relevant advertising or marketing activities, where applicable
Some cookies may be necessary for the operation of the Website, while others may be used for analytics or other purposes.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Where legally required, we will seek appropriate consent for non-essential cookies or similar technologies.
10. Third-Party Websites and Services
Our Website may contain links to third-party websites, payment services, social-media platforms or other services.
Snapico is not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policies of third-party services before providing them with personal information.
11. Children’s Privacy
Our Website is intended for general consumers and is not knowingly directed toward children in circumstances where applicable law requires parental consent.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
12. Grievance and Privacy Contact
If you have a question, complaint or request concerning your personal information or this Privacy Policy, please contact:
Snapico
Website: snapico.in
Business Address: Snapico, Ambikagiri Nagar, Gotlong, Tezpur, Assam
Email: Gklbrmn@gmail.com
Phone: 9101264940
We will review and respond to privacy-related requests in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or applicable legal requirements.
When we make changes, we may update the “Effective Date” displayed at the beginning of this Privacy Policy.
You are encouraged to review this page periodically.
14. Governing Law
This Privacy Policy shall be governed by the laws of India, subject to applicable mandatory consumer and data-protection rights.
Nothing in this Privacy Policy is intended to limit any rights or remedies that cannot lawfully be excluded under applicable law.
15. Contact Us
For questions about this Privacy Policy or Snapico’s handling of personal information, please contact us through the contact details published on the Website.
Last Updated: 5 October 2026